Policy
We are a team of nail care professionals with high training, aspiring to make your experience at Whitfield Nails Lounge a satisfying one. At our salon, we follow these policies for the mutual convenience of the customers and the salon.
• If you are more than 10 minutes late for an appointment, we may require you to reschedule.
• If you are diabetic, or have any infection, we might refuse services. If you insist on still receiving the service, it will be at your own risk, and we will not be responsible for any consequences.
• We have the right to refuse or stop service for any person who is rude or comes with a bad attitude.
• No loud phone calls or conversations are allowed inside the salon. We do not provide refunds on services. However, we will try our best to address your issues with the services, if any.
• Our prices are available on the menu. Please also confirm the prices with the nail techs before receiving the services.
• You will be fully responsible for your personal belongings during your visit.
• You will have to pay compensation if you damage any of the salon products during the visit, such as broken nail polish.
• If you are coming with kids, we request you to take care of them.